Yep, a personal blog on my professional website. Why? Because all of your staff have personal lives. Getting to know them better will help you to care about them and to get you better results from them. Here’s a small piece of my life. My husband and I were out and about on Thursday. We [...]
How would you like an employee who not only understands how to follow instructions precisely, but is always prompt, helpful and comfortable being “second banana?” And how about someone who learns quickly? Hmmmm, but what if their resume didn’t show a lot of experience in your field? According to the Department of Veterans Affairs, more [...]
Very short post today. Over the years I’ve talked to a lot of people who have quit their jobs. Maybe, MAYBE 2% say they left because their paychecks were too small. The other 98% quit for a variety of reasons, all boiling down to not being appreciated in one way or another. I was having [...]
I know I talk a lot about what you can do for your employees. Now the ever present question “What’s in it for me? Do I have to do everything for them? Aren’t they MY staff? Don’t they have to do their work and make sure the business runs?” This week while I was on [...]
My main message for today is being sure to have appropriate PERC*s for your staff. (*Preferred Employee Recognition Concepts). Your employees show up every day because you pay them. They HAVE to come in, right? How much more could you get out of them if they WANT to be there? How much more would you [...]
My husband, Randy, works retail. He has always loved his job. He likes “playing” with customers and being the one who knows the answers to their questions. He truly enjoys being helpful. Randy was at work one day and noticed that a customer had left their cell phone. He put it aside to take to [...]
Many of you don’t know my background. I have spent many years firmly entrenched in Medical Middle Management. My favorite thing in the world to do. A precarious position, keeping employees happy, while following HR rules. But it all had to start somewhere. Once I was working as a Receptionist in a Pediatricians office. I [...]
A few years ago, a date wanted to impress me. I lived in California at the time, and he took me to see the San Diego Pops Symphony on the Bay. It was a beautiful outdoor arena. the symphony was in one of those clam-shaped covers. We were in the grandstands where we could see [...]
Yep, I said a slide. How about massage chairs and free food? Google has been names #1 Employer of the Year, three years running. Why? They understand that their employees are PEOPLE, not just a means to a profitable end. And Google IS profitable. Uh, oh. You can’t afford to put a fire pole from [...]
We think it, we hear it, we say it. When is the City/State/Federal government going to turn this recession around? Why wait? You can do it within your own company and your own community. A couple of byproducts of a recession are high unemployment and low sales. If people aren’t working, they can’t afford to [...]
